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FAQ

When will I get my order?
Orders are shipped 24-48 hours from receipt. If an unforeseen circumstance arises preventing this timeframe, it will be posted on the website. First class shipping through USPS is free for orders $50 or more. First class shipping for orders under $50 is a flat $5.00. You do have the option of faster shipping at extra costs when you check out. I ship all packages with delivery confirmation.


What is your return policy?
I absolutely want you to be happy with my work! If you do have an issue, please contact me within 3 days of receipt at anita@anitakdesigns.com so we can work it out. If you choose a return, mail the item back to AnitaK Designs, PO Box 804, Rockmart GA 30153. The item should be in the original box and in good condition. I cannot issue a refund if the item has been carelessly handled or exposed to chemicals (cleaning instructions accompany the item). Shipping charges are not refunded, and return shipping is the customer's responsibility. The refund will be issued in the same manner the product was originally purchased.

Are your ear wires hypoallergenic?
Yes, I use Argentium Silver, Gold Fill and Niobium for most of my ear wires. I sometimes use copper, but it is sealed with a double coating to prevent tarnish and skin reactions. I make all of my own ear wires.